If you have requested relief on late fees (or other fees) and did not receive it (or were not able to get in touch with anyone when contacting the institution) from one of the credit card companies identified below, we want to hear from you.
Everyone has been affected in one way or another by this crisis, and it is the responsibility of financial institutions to keep their promises to their customers. If you needed help with fees, contacted one of the credit card companies above, and were denied assistance, we want to hear from you. Please complete the form below, and an attorney will review your submission and contact you about your experience if appropriate.
Tycko & Zavareei LLP has relentlessly advocated on behalf of consumers for banks and credit card companies to treat their customers fairly and lawfully. Over the years, we have sued a number of these financial institutions, challenging their various deceptive and unfair practices involving overdraft fees, insufficient funds fees, and other penalties. We have recovered hundreds of millions of dollars in bank fee repayments to class members through our litigation. In a recent case we changed a banking practice at Bank of America that saved its customers $1.2 billion. We understand how many financial institutions behave even in the best of times. We are now worried about how they have treated their customers when times got tough.
In light of the COVID-19 pandemic and resulting widespread economic hardship, and at the request of the Federal and State governments, many credit card companies promised to provide relief for customers affected by the crisis. We hope they kept those promises. However, based on our experience, that may not be the case. Help us hold these banks accountable for their actions.
We look forward to hearing from you.