Tycko & Zavareei attorneys work hard to hold banks and credit unions accountable to treat their customers fairly and lawfully. Over the years, we have recovered hundreds of millions of dollars for consumers in our lawsuits over their various deceptive and unfair practices involving overdraft fees, insufficient funds fees, and other penalties. In a recent case we changed a banking practice at Bank of America that saved its customers $1.2 billion. So, we understand how many banks behave even in the best of times. We are now worried about how the banks treated their customers during the worst of times.
In light of the COVID-19 pandemic and resulting economic hardship, and at the request of the Federal and State governments, many banks and credit unions promised to provide relief for customers affected by the crisis. Bank of America was one of those banks making such promises. Our investigation suggests that Bank of America might not have kept those promises.
If you experienced financial hardship during the pandemic and requested relief from overdraft fees, insufficient funds fees, or other account fees from Bank of America and did not receive it, we want to hear from you.
Everyone has been affected in one way or another by this crisis, and it is the responsibility of banks and credit unions, including Bank of America, to help their loyal customers.
If you needed help, reached out to Bank of America, and were denied assistance, we want to hear from you. Please provide your information in the form below. An attorney will review your submission and may contact you about your experience.
We look forward to hearing from you.