Tycko & Zavareei attorneys work hard to hold banks and credit unions accountable to treat their customers fairly and lawfully. Over the years, we have recovered hundreds of millions of dollars for consumers in our lawsuits over their various deceptive and unfair practices involving overdraft fees, insufficient funds fees, and other penalties. In a recent case we changed a banking practice at Bank of America that saved its customers $1.2 billion. So, we understand how many banks behave even in the best of times. We are now worried about how the banks treated their customers during the worst of times.
In light of the COVID-19 pandemic and resulting economic hardship, and at the request of the Federal and State governments, many banks and credit unions promised to provide relief for customers affected by the crisis. Bank of America was one of those banks making such promises. Our investigation suggests that Bank of America might not have kept those promises.
If during the pandemic you requested relief from overdraft fees or insufficient funds fees from Bank of America and did not receive it, we want to hear from you!
Everyone has been affected in one way or another by this crisis, and it is the responsibility of banks and credit unions, including Bank of America, to help their loyal customers.
If you had a checking account with Bank of America, were charged fees, and reached out to the bank for relief to no effect, speak up. Advocating for yourself and others in your situation helps hold corporations accountable.
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