Amazon advertises a “Subscribe and Save” option to its customers. Under this program, consumers who sign up to receive regularly scheduled product deliveries are supposed to receive set discounts (between 5% – 20%) based on the number and type of products shipped each month. But the price Amazon advertises to consumers when they sign up for the option may not be the price consumers are ultimately charged. Amazon may charge a higher price for the item at the time the order is processed.
Tycko & Zavareei LLP is currently investigating this practice, which could violate state consumer protection laws and California’s Automatic Renewal Law. California’s Automatic Renewal Law requires a company to clearly and conspicuously disclose automatically renewing charges and any material changes to the terms of the automatic renewal offer.
If you are enrolled in Amazon’s Subscribe and Save program, please fill out the contact form below and someone from our firm will contact you about your experience. You may also call our firm directly at (202) 973-0900.