Please contact us if you have purchased an Apple iPhone Smart Battery Case and have experienced problems with it. We have seen reports of consumers experiencing problems with their Apple iPhone Smart Battery Cases either not working properly or causing problems with their Apple iPhones. Some users, for example, have noted that their iPhones are constantly charging because there is no on or off switch, which can be detrimental to long-term battery life. Notably, Apple’s CEO, Tim Cook, has stated that consumers who charge their phones every day should not need the smart battery case.