GoFundMe Investigation

GoFundMe bills itself as “The #1 and most trusted free fundraising platform.” When you donate to a cause, GoFundMe also persuades consumers to include a tip for GoFundMe by claiming that “GoFundMe has a 0% platform fee for organizers and relies on the generosity of donors like you to operate our service.”

GoFundMe then sends a receipt that states “Free fundraising platform GoFundMe is powered by the kindness of our donors. Generous tips like yours allow us to keep our platform free so that we can help even more people. Thank you for helping us make GoFundMe the safest, most trusted, and most successful option for personal fundraising.”

Contrary to its claims, GoFundMe is not free. In fact, GoFundMe still collects a 5% platform fee from charitable donations.

If you donated using GoFundMe, we would like to hear from you to understand how it is performing for you. Please contact us by completing the form below and a member of our team will review your experience and contact you.

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