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Have You Been Charged an International Service Fee for an Amazon Purchase or Other Online Transaction?

If you were charged an international transaction processing fee in connection with an online purchase from Amazon.com or other retailer made while in the United States, you may have a legal claim.

Consumers who shop online from their homes, particularly on Amazon.com, may find that their banks or credit cards impose additional fees on certain purchases because they are considered to be international transactions.  These fees are typically for 3% of the transaction fee, and appear as a separate line item on consumers’ statements. They may be labeled “international service assessment”, “ISA fee”, “foreign transaction fee,” “currency converstion fee,” or similar.

While these fees are often assessed on transactions made by consumers while traveling abroad, they are increasingly being assessed on domestic online transactions when the retailer, such as Amazon, processes the transaction through a foreign bank account. Consumers are often not informed that an online transaction may cause them to incur an additional 3% charge by their bank.

If you have been assessed an international transaction fee in connection with an online purchase with Amazon or another retailer, please fill out the form below.  An attorney will review your submission and contact you about your experience.

International Service Fee for an Amazon Purchase or Other Online Transaction

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