Improper Mortgage Fees Investigation

Some mortgage loan servicers have been charging “convenience fees” or “processing fees” just for making mortgage payments online or over the phone. These “pay-to-pay” fees may be unlawful. 

If your mortgage lender or servicer is charging you one of these fees (usually $5-10 for online and $10-20 for phone payments), please fill out the form below and an attorney will review your submission and contact you about your experience. 

    First Name (required)

    Last Name (required)


    State (required)

    Phone (required)

    Email (required)

    Have you made mortgage payments online or over the phone?

    Were you charged a payment processing fee?

    Name of servicer that charged the fee.

    At the time your current servicer began servicing your mortgage, was your mortgage in default?

    Do you have a Welcome Letter from your servicer?

    Please summarize any other information you’d like to share.

    Would you like to be added to our email list to receive notice of other T&Z Class Action Investigations?
    Please respond with "Yes" or "No" in the box below.