Unwanted Texts from Square – Investigation

Have you been receiving unsolicited text messages from retailers or restaurants using Square’s “loyalty” program, Squareup? After consumers provide their phone numbers to get a receipt from a Square payment, they are receiving text messages that state: “Welcome to our Loyalty Program!” or “You just earned X loyalty points!” If you did not provide the retailer or restaurant with your phone number for such a purpose, it’s possible you’ve been receiving text messages that may violate state and/or federal law. If you have received these unwanted texts from Square, we are interested in hearing about your experience. Please provide your contact information in the form below and a member of our team will contact you.

    First Name (required)

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    Have you received unwanted texts from Square or from restaurants/retailers on behalf of Square?:

    What did the texts say (as many examples as you can provide)?:

    Date you received first text from Square loyalty (if you know):

    Please identify any restaurants or retailers who sent unwanted texts as part of the Square loyalty program:

    Please summarize any other information you’d like to share.

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    Please respond with "Yes" or "No" in the box below.