October 9, 2023. Tycko & Zavareei LLP is pleased to announce the successful resolution of a class action lawsuit against Delta Air Lines, representing consumers affected by flight cancellations during the early stages of the COVID-19 pandemic. The settlement, which is valued at approximately $27.3 million, will benefit around 14,000 individuals who had their flights canceled during/due to the pandemic. The settlement, which was approved by a federal judge in California, will provide refunds to more than 14,000 customers who submitted claims.
The lawsuit, which was filed in 2020, alleged that Delta had engaged in “unfair and deceptive conduct” by refusing to issue refunds for canceled flights. The plaintiffs included a teacher who paid $2,400 for nine student flights that were canceled.
Delta Air Lines refused to provide cash refunds to affected passengers between March 1, 2020 and April 20, 2021, opting instead to issue future flight credits. However, the airline claimed that it refunded passengers experiencing disruptions dating back to the onset of the pandemic in 2020, to the tune of $6 billion. Settlement class members were notified of the settlement during the Summer of 2023 and were required to submit their claim forms by the September 15 deadline.
Tycko & Zavareei LLP partner Annick Persinger, one of the co-leads selected by the Court to litigate this matter, said, “We are proud to have represented consumers in this important case, working tirelessly to ensure their rights and interests were protected during these challenging times. The firm’s dedication to advocating for justice and fairness in the legal system has once again delivered a successful outcome for its clients and airline travelers generally.”
The case is Dusko v. Delta Air Lines, Inc., Case No.: 1:20-cv-01664-ELR in the United States District Court for the Northern District of Georgia, Atlanta Division.