Tycko & Zavareei is investigating instances where bank customers have been scammed through the Zelle payment system. Scammers use Zelle to encourage victims to send them money, often by impersonating bank personnel. Other times, scammers will pose as an employer to encourage victims to buy expensive supplies or as a seller of a merchandise that they do not intend to provide. Zelle and the banks that own Zelle are aware of the widespread fraud on Zelle but are doing nothing to stop it and doing little to nothing to help consumers recoup their stolen money.
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